F.A.Q

How is payment accepted?
We just can accepts all major credit cards through PayPal.

What are the shipping costs?
FOB SHENZHEN

When should I expect my package?
Most orders will be shipped to you within 45-60days

What is your return policy?
If you are not completely satisfied with your purchase, return the item(s) within 30 days in its original packaging and unused condition. You will receive a credit for the Fairina Jewelry Design online boutique. Before sending the item, please email:zsucre@gmail.com with the following information:

-Your name
-Contact info
-Reason for return
*Please note that shipping fees are non-refundable

If your jewelry is damaged in any way during shipping, email: zsucre@gmail.com and I will create you a new piece after the damaged one is returned.

Do you take wholesale orders?
If you are interested in carrying any Bellissima Jewelry in your gallery or boutique, please email
zsucre@gmail.com with the following information:
(Once I receive info, I will send you our current wholesale linesheets via US Mail or through email.)

-Your name
-Business name
-Your website
-Your tax ID
-How did you hear about us?
-Would you like a hardcopy or PDF of linesheets?

Do you make custom orders?
As well as making unique and in many cases, limited edition jewelry, Fairina Jewelry can also fix old beaded jewelry or make new jewelry with your antique beads. Also, if you have a certain occasion coming up and want something in particular, please send an email and we can plan the perfect custom-designed piece or collection.

Any tips for jewelry care?
A little extra care will go a long way. Follow these steps and enjoy your jewelry for years to come. Regularly buffing your jewelry with a soft, cotton cloth will keep them shiny. The other important key to lengthening the life of your jewelry is proper storage. Gemstone pieces should be kept separate so they don't nick or scratch each other and sterling silver pieces can be wrapped in a soft cloth enclosed in a sealed plastic bag to keep tarnish to a minimum.

All correspondence can be sent to zsucre@gmail.com

We pledge to protect your privacy. Your personal information will not be shared or sold to any third party.